API & integrations

Event management software integrations.Connect your CRM, IT stack and AI assistants.

AirLST integrations connect your guest list with the rest of your company: contacts in from Salesforce or HubSpot, RSVPs and attendance back out, registrations from your own website, data for BI and finance. And through MCP, AI assistants talk directly to your event data.

CRM stays in chargeContacts come from Salesforce or HubSpot, event data goes back.
REST APICreate and update guests, read status: from any system that speaks HTTP.
MCPAI assistants build in Airstage, within the rights of the signed-in user.
Trusted by leading event teams and enterprises
Mercedes-Benz BASF Airbus Zalando Munich Airport Netflix

Event data belongs in your systems. Not in a spreadsheet export.

01Contacts in

From your CRM, campaign or website straight into the guest list, with no Excel file in between.

02Results out

RSVP, attendance, no-shows and revenue back to the contact, your BI tool and finance.

03Standard connectors

Salesforce and HubSpot ready to go; SAP, Dynamics and marketing automation as a project.

04AI in the conversation

MCP: your assistant works in AirLST, within your rights, with your data hosted in Germany.

01CRM

Salesforce and HubSpot integration: contact in, result back.

Your CRM stays the system of record for contacts, AirLST for the event. The connector creates contacts, lists or campaign members as guests; invitation, RSVP, attendance and no-show go back to the contact as a status or activity. Sales and marketing keep working where they already are.

Direction per field: the contact comes from the CRM, the status goes back
02REST API

The event management API: create guests, read status, from any system.

The REST API is the way in for everything that has no ready-made connector: registration on your own website, the intranet, the ticketing system, the BI tool. Create and update guests, read status and attendance, pull reporting data; all on the same record your team sees in the back office.

One key per system with its own rights, like a user
The same guest record your team, the check-in app and reporting see
Three directions

Contacts in, registrations in, results out: RSVP, attendance, no-shows, revenue.

From Professional

API Access (REST) is included in the Suite and the event app from the Professional plan.

Developer details

SDKs, webhooks, OAuth scopes and documentation:

03MCP

Connect AI assistants: the AirLST MCP server.

Next to the REST API for systems, AirLST has an MCP server for AI assistants such as Claude, ChatGPT or GitHub Copilot, and, as a custom setup, Microsoft Copilot through Copilot Studio. The assistant uses it to work in AirLST in the conversation, today in Airstage for landing pages and registration forms, with the signed-in user’s permissions and fully logged. Connection, tools and security are on the AirLST MCP server page.

04AI agents

Connect AI agents, Microsoft Copilot and enterprise systems.

There are three ways into AirLST: connectors for your CRM, the REST API for every other system, and the MCP server for AI assistants. Standard means it works without a project; everything else is set up as a custom integration by our Integration Services team or your IT department.

One data flow, from Salesforce to follow-up

Here’s how a customer event runs when Salesforce is the system of record. The first four steps are standard; AI-assisted follow-up is set up per customer.

StepWhat happens, and howLabel
1 · Salesforce contactsThe Salesforce connector syncs the campaign and its contacts; campaign members become guests in AirLST.Standard
2 · AirLST invitationThe event team sends invitations from AirLST, using guest groups from the campaign.Standard
3 · Registration and attendanceGuests register on the event site and check in at the door, all on the same guest record.Standard
4 · Status back to the CRMRegistrations, declines, attendance and no-shows flow back to Salesforce as campaign member status.Standard
5 · AI-assisted follow-upAn assistant, such as a Copilot Studio agent, gets attendance data through a REST API integration you set up and drafts follow-ups for sales.Custom integration

Which system connects how

A ready-made connector is only standard where one exists. For every other system, the REST API is the foundation of an integration project.

SystemRouteLabel
Salesforce, HubSpotConnector: contacts and campaigns or lists in, status and attendance back.Standard
Your website, intranet, ticketingREST API: create guests, read status and attendance, pull reports; included from Professional.Standard
Claude, ChatGPT, GitHub Copilot, CursorAirLST MCP server: the Airstage tools, with the user’s permissions. MCP serverStandard
Microsoft Copilot (Copilot Studio)Add the AirLST MCP server as a tool to an agent, then publish the agent to Teams and Microsoft 365 Copilot. How it worksCustom integration
Power Automate, Power AppsCustom connector: per Microsoft, a wrapper around a REST API described in OpenAPI, also usable in Copilot Studio. For AirLST, built on the REST API as a project.Custom integration
Power BI, Microsoft 365Reports and attendance data into dashboards and workflows through the REST API.Custom integration
SAP, Microsoft Dynamics, marketing automationConnected through the REST API, delivered as an integration project.Custom integration
MCP or API?

MCP gives an assistant tools to use in a conversation; the REST API connects systems. An agent can use both once both are set up.

Same rules

Every access runs with permissions and is logged, whether it’s a connector, API access or an assistant.

What it’s all for

Use cases and real-world examples are on AI in events.

One key per system, revocable at any time
05Your own application

Build your own application on top of the API.

Building an employee portal, a dealer cockpit or an internal agent? The REST API delivers guests, status, attendance and reporting data; your application brings the interface. Rights per key, a log entry per call, data hosted in Germany.

  • REST APICreate and update guests, read status and attendance, pull reporting data; confirmed and in production use.
  • Keys with rightsOne key per system with the roles of the guest list; revocable and logged.
  • SDK, webhooks, OAuth
  • With supportDesign, field mapping, testing and go-live with our Integration Services.

An integration is a user. It has rights, and it has a log.

Whether it’s a connector, an API key or an MCP connection, every access runs through the roles and rights of the guest list and is recorded in the change log. The data stays with AirLST in Germany; what a connected system or a language model processes on its own side is governed by your contract with that provider.

  • Hosted in GermanyGuest and event data on servers in Germany, including when it’s exchanged through integrations.
  • GDPR compliantData processing terms and the deletion policy are in the Trust Center; technical details on API security:
  • TISAX assessedAirLST is assessed under TISAX, the information security assessment standard of the automotive industry.

Example. You assign rights per connection; the AI assistant inherits the role of the user who connected it.

Part of AirLST

The integration is the guest record, seen from the outside.

Your CRM, website, BI tool and AI assistant read and write the same guest as your team, the check-in app and reporting. That’s why there’s no export going stale and no import creating duplicates.

Hosting, encryption and data processing are described in the Trust Center; our Integration Services handle the design and implementation of integrations. How many events run on one standard, connected to your IT, is covered on the event management software page.

What is an event API?

An event API is an interface that lets other systems read and write event data: create CRM contacts as guests, hand over registrations from your own website, and push RSVPs, attendance and no-shows back to your CRM, marketing automation or BI tool. In AirLST that is a REST API, complemented by ready-made connectors for Salesforce and HubSpot; integrations with SAP, Microsoft Dynamics and marketing automation platforms are delivered as a project.

The point of event management software integrations isn’t moving data around; it’s ending the export. As long as guest lists travel as Excel files between CRM, agency and the front door, there are several versions, duplicate contacts and results that never make it back to the CRM. With the API, your CRM stays in charge of contacts, AirLST stays in charge of the event, and both know the same guest. On top of that comes MCP: through the Model Context Protocol, AI assistants talk to AirLST, for questions and prepared actions within the user’s rights.

The integration isn’t a data export. It’s the guest record, seen from the outside.

RESTAPI for guests, status, attendance, reporting; from Professional
2Ready-made connectors: Salesforce, HubSpot; SAP and Dynamics as a project
MCPModel Context Protocol for Claude, ChatGPT, your own agents and Microsoft Copilot (Copilot Studio)

How does an integration with AirLST work?

  1. Define the goal. Which direction, which data, which system of record: contacts in, registrations in, results out.
  2. Choose the route. A connector for Salesforce or HubSpot; the REST API for your website, intranet, BI, SAP, Dynamics and marketing automation; MCP for AI assistants.
  3. Create a key. One key per system with the roles of the guest list; only the rights the purpose needs.
  4. Map the fields. Which field goes where, which group gets which status; handle conflicts and duplicates, with our Integration Services.
  5. Test and go live. Test event, check the sync, read the log, then production; every change stays traceable.
  6. Run it. Connectors run automatically; API calls and MCP access are logged; keys can be revoked at any time.

How is MCP different from the API?

The REST API connects AirLST with other systems and is programmed by developers: one call, one response, one defined field. MCP connects AirLST with AI assistants and is used by people in conversation: the AirLST MCP server describes tools such as “add a page” or “build the form from the guest fields”, and the assistant picks them based on the request. Both access the same data, with the same rights.

The API is for systems, MCP is for conversations. Both see the same guest, and both can only do what the user can.

For an event team, that means a landing page with a registration form takes shape in a conversation, while you watch live and approve. Airstage is connected today, other modules follow; the tools and the OAuth sign-in are described on the AirLST MCP server page.

What does the integration work with?

With the event CRM as the contact base across events, the guest list as the record behind every endpoint, event registration for sign-ups from outside, event reporting for BI, workflow automation for if-then rules, and special configurations with integrations.

FAQ

Integrations, API and MCP: frequently asked questions

Does AirLST have an event management API?

Yes. AirLST offers a REST API that exchanges event data with your other systems: contacts from your CRM go into the guest list, registrations from your own website go into AirLST, and RSVPs, attendance and reporting data flow back to your CRM or BI tool. API Access is included from the Professional plan; connectors and integration projects are offered as Integration Services. See pricing.

How does the Salesforce event integration work?

Through the Salesforce connector: contacts or campaign members are created as guests in AirLST, and invitation, RSVP and attendance go back to the contact as a status. Which objects and fields are synced is defined together with our Integration Services. Salesforce stays the system of record for contacts, AirLST for the event.

Can HubSpot be used for event management?

Yes, together with AirLST. The AirLST HubSpot connector takes contacts and lists from HubSpot as guests, and event data such as RSVP, attendance and no-show lands on the HubSpot contact as properties or activities, ready for workflows and sequences.

Can AirLST connect to SAP, Microsoft Dynamics or marketing automation?

Yes, through the REST API. Integrations with SAP, Microsoft Dynamics and marketing automation platforms are possible and are delivered as an integration project. Our Integration Services team supports you from interface design to go-live.

Is there API documentation, an SDK or webhooks?

The REST API is confirmed and in production use. We describe documentation, SDKs and webhooks here only once they are confirmed: . MCP access terms: . Until then, request access and we will get back to you with the details.
Events made easy

Your CRM, your website, your assistant. One guest.

Connector, REST API or MCP: in a short call we show you how AirLST fits into your systems, and what our Integration Services take care of.