Industry · Media and entertainment

Media event managementEvery guest in their role.

Premiere, award show, festival: press, audience and VIPs on one guest list, credentialed and read at the door. AirLST keeps credentials, allocation, release and scan on the same guest, even when airtime is fixed.

  1. 1
    Groups with their own rights

    Press, talent, VIPs and audience with their own invitation and zone.

  2. 2
    Zone at the scan

    Check-in sees group and zone, from the photo pit to the theater.

  3. 3
    Waitlist per show

    Whoever moves up gets ticket and seat by email.

Used by broadcasters, streamers and publishers
ProSiebenSat.1 MediaAmazonWarner Bros. DiscoveryNetflixHubert Burda MediaAbout You
01Rules

What decides who gets in at a premiere or show

Four rules that apply as soon as press, audience and guests come together. For each: what it means for the event, and where it comes from.

01

Press and creator credentials

Organizers credential by their own policy, often with separate tracks for editorial journalists and content creators. Whoever is credentialed has to be recognizable at the door, with the zones that come with the credential.

Source: SXSW: press and content creator applications
02

ADA: accessible and companion seats

A buyer of an accessible seat may add up to three companion seats in the same row, contiguous with the accessible seat, and venues may hold back accessible seats that are not yet sold. For a show with ticketed seating this is part of the allocation, not a favor at the door.

Source: ADA.gov: ticket sales
03

Right of publicity: releases before filming

The right of publicity protects against unauthorized commercial use of a person’s name or likeness, mostly under state law. Audiences that end up on screen sign a release first; the notice belongs in the registration, not on a sign at the door.

Source: Cornell LII: right of publicity
04

COPPA: registrations of children under 13

Online services that collect personal information from children under 13 fall under COPPA. For audience registration this usually means: the parent registers, the child comes as a companion with date of birth on record.

Source: FTC: Children’s Online Privacy Protection Rule

These summaries are not legal advice; what counts are the requirements of your legal team, your venue and the licensing authority. For productions in Germany, German rules on image rights, youth protection and assembly venues apply as well. How AirLST processes data is described in the Trust Center.

02Roles

Who invites, who checks, and what each needs

Publicity and press

Who from the press is credentialed, and where can they go?

Press is its own guest group with outlet, role and type of proof in the registration; the scan shows zone and status, from the photo pit to the press room.

Premiere events
Production

Is the audience seated when the taping starts?

Allocation per taping, waitlist and live attendance: production sees how many seats are open before the start, and fills them.

Event check-in app
Audience team

How do 10,000 applications become one studio audience?

Registration or sweepstakes with required fields for age and companions, allocation and waitlist per date, tickets by email for everyone with a seat.

Guest list app
Security

Who may enter which zone, and how many are already in?

QR scan online and offline at every door, zone and guest group visible at the scan, smart gates for large events.

Event access control
04Product

What the industry asks for and how AirLST delivers it

Standard means: in the product and documented on the feature page. Custom build means: AirLST builds it for you in the project; scope and effort are part of the conversation.

RequirementStandardCustom buildMore
Guest groups with their own rightsPress, talent, VIPs, partners and audience as groups with their own invitation, allocation and zone.–Guest list app
Credentials with outlet and roleCustom fields for outlet, role and type of proof, companions as a separate registration step.–Event registration
Allocation and waitlistAllocation per taping or show, waitlist for everyone else, standbys notified by email.–Guest list app
Filming notice and releaseNotice in the registration, release signed digitally, stored on the guest and filterable in the guest list.–Event access control
Tickets and badgesTamper-proof QR tickets by email, badges with barcode printed on site.–Event ticketing
Access by zoneQR scan online and offline, group and zone visible at the scan, smart gates for large events.–Event access control
Travel and hotel for talent and crewTravel data, shuttle and hotel allocations in the registration, one list for production, drivers and hotel.–Event registration
Proof upload with review statusUploading a press card or assignment letter with review status, follow-up request and rejection is a custom build.–Custom development
Parental consentA parental consent form checked at the door is a custom build.–Custom development
Counter against permitted capacityLive attendance is standard; a counter per zone against the permitted capacity is a custom build.–Custom development

Security and data protection

  • TISAX-assessed

    AirLST has been assessed under TISAX, the information security standard of the automotive industry.

    TISAX at AirLST
  • Hosted in Germany

    The platform runs on Amazon Web Services in Germany. The AWS infrastructure holds ISO/IEC 27001, SOC 2 and BSI C5; these are certifications of our hosting provider, not of AirLST.

    Data hosting
  • GDPR and DPA

    Processing follows the GDPR, with a data processing agreement; the current list of subprocessors is provided with it.

    GDPR
  • Signed at the guest

    Consents and NDAs are signed digitally and stored with the guest record; the entrance sees at the scan whether the signature is there.

    Event access control
Paid eventsStripeMolliePayPal

Tickets and fees are paid in the registration form through Stripe, Mollie or PayPal. Revenue goes straight to your account; card data stays with the provider.

Event ticketing
05Setup

How broadcasters, studios and promoters typically set up AirLST

  1. 01

    One guest list, several groups

    Press, talent, VIPs, partners and audience with their own invitation and zone.

  2. 02

    Credentials in the registration

    Outlet, role and type of proof as required fields for press.

  3. 03

    Age and companions as fields

    Date of birth and companions in the registration, visible at the scan.

  4. 04

    Allocation and waitlist per date

    Every taping or show counts against its allocation; standbys get their ticket by email.

  5. 05

    Release before filming

    Filming notice in the registration, release signed digitally.

Press and creators: two ways to a credential

Organizers now separate editorial journalists from content creators. SXSW runs a press application for newspapers, magazines, broadcast, podcasts and freelance assignments, and a separate application for creators who publish mainly on social platforms (SXSW press). For the guest list that means two groups with their own fields and zones. How AirLST sets up a premiere with press is described under premiere events.

Airtime does not wait. The guest list has to be right before the doors open.

Releases before the camera

The right of publicity gives people control over commercial use of their name and likeness, mostly under state law (Cornell LII). A studio audience that may appear on screen therefore signs a release before the taping. In AirLST the notice sits in the registration and the release is signed digitally; production and publicity filter by it. For productions in Germany and the EU, the GDPR and German image rights apply instead; how AirLST processes data is described in the Trust Center.

Accessible seating is part of the allocation

The ADA ticketing rule lets buyers of an accessible seat add up to three companion seats in the same row, and venues may hold back accessible seats until they are needed (ADA.gov). For a premiere or show with assigned seating, that is a quota in the setup, not an exception at the door. In AirLST seating areas, companions and allocations are standard; see seating chart.

Policy, proof, tracks and check-in in detail, with a checklist: guide press credentials for events.

08FAQ

Frequently asked questions about media event management

How do you credential press and content creators for a premiere?

Most organizers run two tracks. SXSW, for example, has a press application for editorial journalism, including newspapers, broadcast, podcasts and freelance assignments, and a separate content creator application for people who publish mainly on TikTok, Instagram, YouTube or LinkedIn (SXSW press). In AirLST both are guest groups with their own registration fields, allocation and zones; uploading proof with a review status and follow-up requests is a custom build.

Do audience members need to sign a release before a taping?

In the US the right of publicity protects people against unauthorized commercial use of their name or likeness; it is mostly state law, and only about half the states recognize it explicitly (Cornell LII). Productions therefore collect a release before the audience is filmed. In AirLST the notice sits in the registration and the release is signed digitally, stored on the guest and filterable. Whether your wording is sufficient is for your legal team to decide.

How many companion seats do we have to sell with an accessible seat?

Under the ADA ticketing rule, a person buying an accessible seat may buy up to three additional seats for companions in the same row, contiguous with the accessible seat; if those are gone, the venue offers seats as close as possible (ADA.gov). In AirLST seating areas, companions and allocations are standard; holding a quota of accessible and companion seats per show is part of your setup.

Can children register online for a studio audience?

Only with care: COPPA applies to online services directed at children under 13 and to operators who know they collect personal information from a child under 13 (FTC). Most productions therefore register the parent, with the child as a companion. In AirLST date of birth and companions are registration fields, visible at check-in; a parental consent form checked at the door is a custom build.

How does a TV production manage a studio audience with a waitlist?

With an allocation and a waitlist per taping: applicants register on the registration page or through a sweepstakes, the allocation counts, everyone else is on the waitlist. Whoever moves up gets ticket and seat by email; the flow for premieres is described under premiere events. ProSiebenSat.1 ran Germany's Next Topmodel this way with 5,000 attendees and 15,000 emails (case study).

How does check-in tell press, talent, VIPs and audience apart?

Through guest groups with their own invitation, allocation and zone. At the scan the check-in app shows group, zone and companions. About You ran its award show live on TV with 900 attendees in five guest categories and permissions per group (About You case study).

Can a studio reuse one premiere template for many titles a year?

Yes. Amazon runs Prime Video premieres with 800 guests and 10,000 sweepstakes entrants from a reusable template in its own design; per title only date, theater and allocations change (Amazon case study).
Events made easy

Press credentialed. Audience seated.

In 15 minutes we show you how credentials, an audience with a waitlist and access by zone come together in AirLST, for your next premiere or show.