Munich Airport case study80,000 attendees at 20 check-in points.
This Munich Airport case study shows how three event formats ran on AirLST: an internal summer party, the public Music Days and the Airport Days on the apron, with QR code tickets and AirLST on site.
The challenge
Three formats, three sets of requirements.
First came the internal summer party, for airport employees only and closed to the public. Registration had to be restricted to people with an employee ID.
The Music Days, with numerous concerts and live acts, were open to everyone: locals and visitors had to be able to register with up to five companions. The Airport Days focused on kids. Part of the apron was opened to the public with different aircraft types on display, and security staff needed to know at all times how many people were on the apron.
| Event | Access |
|---|---|
| Summer party | Internal |
| Music Days | Public |
| Airport Days | Public |
The AirLST solution
One registration form per event, tickets for the whole group.
Each event got its own registration form, embedded via iFrame on a dedicated page of the airport website with the matching event information. That is where accreditation took place. The airport promoted the forms in print, on the radio and online to drive as much traffic as possible.
Each guest entered their own contact details and those of up to five companions. The main contact then received up to six QR code tickets by email. AirLST provided technical support on site on all five event days, scanning with 20 iPhones and the AirLST Pro App.
| Name | Ticket | Status |
|---|---|---|
| Anna Brooks | TQ4LM8XA | Confirmed |
| James Walker | R7BEYDEU | Confirmed |
| Laura Hayes | VLWR0O47 | Confirmed |
| David Shaw | E27TGE1Q | Confirmed |
| Maria Flores | VPSPHLWW | Confirmed |
| Tom Lee | AIJOK0DG | Confirmed |
The results
80,000 registrations and a live headcount on site.
In total, 80,000 people registered for the different parts of the event. Guests were checked in and out in the different areas, so there was a detailed count of how many guests were in each area at any time.
To see how entry and access work at large events with AirLST, read about event access control and the public sector.
Munich Airport case study FAQ
Which events did Munich Airport run on AirLST?
Three formats: a summer party for airport employees only, the Music Days with concerts and live acts open to everyone, and the Airport Days, a family event with parts of the apron open to the public and different aircraft types on display.
How did Munich Airport limit the summer party to employees?
Registration for the summer party was only possible with an employee ID. The public events used separate registration forms, each embedded via iFrame on its own page of the airport website.
How many guests could one person register?
Visitors registered with their own details and those of up to five companions. The main contact then received up to six QR code tickets by email.
How did security staff keep track of attendance on the apron?
Guests were checked in and out in the different areas. That gave a detailed count of how many guests were in each area at any time, which security staff needed during the Airport Days.
Can AirLST support a public event with tens of thousands of guests?
Yes. At Munich Airport, AirLST handled 80,000 attendees with registration forms, QR code tickets, 20 check-in points and on-site support. In a personal demo, we walk you through the setup for your own event.