Integrations · Microsoft Dynamics 365

Dynamics 365 event management, connected to AirLST.Your CRM keeps the contact. AirLST runs the event.

For Dynamics 365 event management, AirLST connects to Microsoft Dynamics 365 through its REST API: contacts and lists come in as guests, and invitation status, RSVPs and attendance go back to the contact. There is no off-the-shelf connector; the integration is built as a project with our Integration Services, to fit your Dynamics 365 setup.

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IntegrationsPartner Day 2026Dynamics 365Log

Direction	Data	Last sync	Status
Dynamics 365 → AirLST	Contacts, marketing list	6 min ago · 18 changes	Synced
AirLST → Dynamics 365	RSVP, attendance, no-show	6 min ago · 9 changes	Synced
AirLST → BI	Attendance report	daily 6:00 AM	Scheduled

9:42 AMREST 18 contacts from list “Partner Day 2026” updated · Dynamics 365
9:42 AMREST James Walker · RSVP “Accepted” written back · contact

Dynamics stays in chargeContacts and accounts remain in your CRM.

REST APIThe route for systems without a ready-made connector.

Your CRM knows the customer. Your event tool knows who showed up.

01Contacts in

Contacts, accounts or marketing lists from Dynamics 365 become guests, without an Excel export in between.

02Results back

Invitation status, RSVP, attendance and no-shows go back to the contact for follow-up.

03Built to fit

Records, fields and directions are defined for your Dynamics 365 setup, not forced into a template.

04Hosted in Germany

Guest and event data stay on AirLST servers in Germany, GDPR compliant.

01Data flow

Microsoft Dynamics event management without the spreadsheet.

As long as guest lists travel between Dynamics 365, the agency and the front door as files, there are several versions, duplicate contacts and results that never reach the CRM. With the integration, both systems know the same guest: Dynamics 365 for the relationship, AirLST for invitation, registration, check-in and reporting.

Into AirLSTContacts, accounts or marketing lists from Dynamics 365 as guests, with groups such as VIP or partner.
Back to Dynamics 365Invitation status, RSVP, attendance and no-shows on the contact.
Rules per fieldWhich field goes where, which side wins on conflicts, how duplicates are handled: defined in the project.
Technical routeThe AirLST REST API; details of your Dynamics 365 environment are clarified with our Integration Services.

Integration · Dynamics 365Partner Day 2026Field mappingSync

AirLST

Dynamics 365

First name

Contact · First name

Last name

Contact · Last name

Company

Account · Name

Guest group

Marketing list → VIP, Partner

Guest status

Event status ← Accepted, Checked in

List Partner Day 2026: 146 contacts created as guests, 18 updated, 0 conflicts.

Illustrative. Records and fields are defined for your Dynamics 365 environment in the project.

The contact comes from Dynamics 365, the event status goes back

02Integration project

From the first call to the first synced event.

Because every Dynamics 365 environment is set up differently, the integration starts with your data model, not with a generic connector. Our Integration Services team plans it with your CRM team and takes it to go-live.

1 · Define the goal

Which direction, which records, which system of record: contacts in, results back, or both.

2 · Map and build

Fields, groups and status values are mapped; duplicates and conflicts get clear rules.

3 · Test and go live

A test event checks the sync and the log; then production. Every change stays traceable.

Effort and timeline depend on your setup:

An integration is a user. It has rights, and it has a log.

The Dynamics 365 integration accesses AirLST with its own key and only the rights it needs, and every access is recorded in the change log. Guest and event data stay with AirLST in Germany; what Dynamics 365 processes on its side is governed by your agreement with Microsoft.

Hosted in GermanyGuest and event data on servers in Germany, including data exchanged through the integration.
GDPR compliantData processing terms and the deletion policy are in the Trust Center; technical details on API security:
TISAX assessedThe information security assessment standard of the automotive industry, passed by AirLST.

PermissionDynamics 365 keyEvent manager

Create and update guests

Read status and attendance

Send invitations–

Export–

Example. You decide which rights the integration key gets.

CRM or event software: who does what?

Dynamics 365 event management works best when each system does its own job. Dynamics 365 manages contacts, accounts and customer journeys; AirLST runs the event: invitations, registration, guest list, seating chart, name badges and check-in, through to the attendance report. The integration connects the two, so the event result ends up on the contact.

Dynamics 365 knows who you invited. AirLST knows who came. The integration tells your CRM.

How is Dynamics 365 connected?

Through the AirLST REST API. Unlike Salesforce and HubSpot, for which AirLST has ready-made connectors, Microsoft Dynamics 365 is connected as an integration project: our Integration Services team defines with your CRM team which records and fields are exchanged, in which direction, and how conflicts and duplicates are handled. API Access is included from the Professional plan.

What else does AirLST connect to?

Integrations overview: REST API, Salesforce and HubSpot connectors, MCP for AI assistants
Event CRM: contacts and history across events
Event reporting: attendance and no-shows for your BI tool
Integration Services: design, field mapping, testing, go-live
Event management software: many events, one standard, connected to your IT

FAQ

Dynamics 365 integration: frequently asked questions

Is there a ready-made Dynamics 365 connector for AirLST?

Not as an off-the-shelf connector. AirLST has ready-made connectors for Salesforce and HubSpot. Microsoft Dynamics 365 is connected through the AirLST REST API and delivered as an integration project: which records, which fields and which direction are defined together with our Integration Services team.

What is Dynamics 365 Marketing called now?

Microsoft now offers Dynamics 365 Marketing as Dynamics 365 Customer Insights, with the journeys and event features under Customer Insights - Journeys. Whichever Dynamics 365 app holds your contacts, the question for an integration is the same: where the contact lives, and where the event data should end up.

Why use event management software alongside Dynamics 365?

Dynamics 365 is built to manage contacts, accounts and customer journeys. Running the event itself, with guest list, seating chart, name badges and check-in at the door, is the job of event management software. With an integration, Dynamics 365 stays the system of record for contacts and AirLST runs the event; RSVP, attendance and no-shows go back to the contact.

Which data can flow between Dynamics 365 and AirLST?

Typically in two directions: contacts, accounts or marketing lists from Dynamics 365 become guests in AirLST, and invitation status, RSVP, attendance and no-shows go back to the contact for follow-up and reporting. The exact records and fields depend on your Dynamics 365 setup and are defined in the project.

Which AirLST plan includes API access?

API Access is included from the Professional plan. The integration work itself, from interface design to go-live, is handled with our Integration Services; see pricing for the plans.