Event CRM

All attendee data.
One system. Every event.

The AirLST Event CRM is your central attendee database — across events, GDPR-compliant, and seamlessly integrable into your existing systems. From the first contact to post-event follow-up.

Overview-Workflow
The Problem

Why event professionals need a specialized CRM

Anyone who regularly organizes events knows the problem:

Contact data is scattered across Excel spreadsheets, email inboxes, and various tools. A traditional CRM system is built for sales — not for the requirements of attendee management.

AirLST Event CRM was developed specifically for the event industry. It brings together all guest data in one central, cross-event database and eliminates data silos. This gives you a complete overview of every contact — including attendance history, preferences, and communication records.

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Data silos between events

Each event has its own Excel list. There’s no clear overview of who has attended which events or trainings, or what preferences an attendee has.

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Manuelle Datenübertragung

Copy-Paste zwischen CRM, Einladungstool und Gästeliste. Fehlerquellen überall, aktuelle  Daten nirgends.

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GDPR risks

Personal data in shared spreadsheets — no deletion policies, no consent management, no audit trail. Problems are already built in.

Core Features

What AirLST Event CRM Can Do

AirLST Event CRM offers a wide range of features specifically tailored to the needs of event managers. At its core, it’s designed to map the entire attendee lifecycle in one system — from the first contact to online registration and on-site check-in.

Cross-Event Contact Profiles

All attendee data is stored centrally and linked across multiple events. You can see at a glance which events a guest has attended and their current status.

Intelligent Segmentation

Filter and group your guests by criteria such as industry, company size, VIP status, or attendance history. This allows you to create tailored guest lists for each event.

Event Lifecycle Tracking

Track every touchpoint: invitation sent, opened, confirmed, checked in, feedback submitted — all on a single timeline.

Seamless System Integration

Connect the Event CRM with your existing tools — whether Salesforce, HubSpot, SAP, or other systems. Open interfaces ensure data flows automatically in both directions.

GDPR-Compliant Data Management

Consents, deletion policies, and access rights are managed automatically. This ensures full compliance with the General Data Protection Regulation without any extra effort.

Real-Time Analytics and Dashboards

Track response rates, attendance, and engagement metrics in real time. The integrated dashboards provide the foundation for data-driven decisions in attendee management.

Contact Profile

The complete history of every attendee — at a glance

Each contact has a central profile containing all events, interactions, and preferences. Your team can immediately see if someone is a VIP, any dietary requirements, or how many times the guest has participated.

✓ Cross-event contact history with timeline✓ Custom fields for individual data points✓ Automatic duplicate detection and merge
Learn more about contact management →
MS
Maria Schmidt
Deutsche Bank AG | VIP
Eingecheckt
Brandschutzschulung 2026
15. März 2026
Bestätigt
Brandschutzschulung 2026
09. März 2026
Eingecheckt
Compliance-Schulung 2024
15. Februar 2024
Bestätigt
Compliance-Schulung 2024
02. Februar 2024
Abgesagt
Sommerfest 2023
30. Juli 2023
Eingecheckt
Onboarding Neue Mitarbeiter
15. Oktober 2022
Bestätigt
Onboarding Neue Mitarbeiter
14. Oktober 2022
CRM-Visual

Integration

Seamlessly connects with your existing CRM

No more broken workflows: AirLST synchronizes attendee data bidirectionally with Salesforce, HubSpot, Microsoft Dynamics, or any other system via API. Changes in one system automatically appear in the other.

✓ Bidirectional sync — real-time updates✓ REST API for custom integrations✓ Excel import/export available as a fallback
View API documentation →

Segmentation

The right message to the right audience

Create dynamic guest segments based on any criteria: VIP status, industry, attendance history, company size, or your own tags. Segments update automatically.

✓ Dynamic segments with automatic updates✓ Use directly as an invitation list for your next event✓ Personalized communication for each segment
Discover invitation management →
Limits / Auslastung
VIP-Kunden (DACH)312
Presse & Medien156
Stammgäste (3+ Events)241
Noch nie teilgenommen108
Inaktiv (12 Monate)79
Data Protection & Security

GDPR-compliant from the ground up

Attendee data is sensitive. AirLST was built with privacy as a core principle — not as an afterthought.

Consent Management

Manage and document consents for each specific purpose.

Automatic Deletion Policies

Manage and document consents for each specific purpose.

Audit Trail

Every change is documented — who, when, and what.

EU Hosting

Data stored exclusively on servers within the EU.

Numbers That Impress

Over ten years of experience, thousands of projects, and countless delighted attendees — that’s AirLST.

5
%

Less Manual Data Maintenance

5
x

Faster Invitation Processes

0
%

GDPR-Compliant by Design

0
min

Setup for Your First Event

Frequently Asked Questions

FAQ zum Event CRM

What distinguishes an Event CRM from a traditional CRM like Salesforce?

A traditional CRM like Salesforce manages sales pipelines and customer relationships. An Event CRM like AirLST is specialized for the event lifecycle: invitations, RSVPs, check-ins, seating, and post-event follow-ups. AirLST complements your existing CRM — it does not replace it. Bidirectional synchronization ensures that event data flows automatically back into your main CRM.

Can I import existing guest data?

Yes — via Excel/CSV import, API, or direct synchronization with your CRM (Salesforce, HubSpot, Dynamics, etc.). During import, AirLST automatically detects duplicates and suggests merges to keep your database clean.

How does GDPR compliance work?

AirLST stores all data GDPR-compliantly on EU servers. You can manage consents per contact and purpose, set automatic deletion policies, and have a complete audit trail of every data change. Role- and permission management ensures that only authorized personnel can access sensitive information.

Does the Event CRM work across multiple events?

Yes — that’s exactly what it’s designed for. Each contact has a central profile that stores all events, interactions, and status changes over time. This allows you to see at a glance who your most loyal guests are — across years and dozens of events.

How much does the Event CRM cost?

The Event CRM is part of the AirLST platform and included in all packages — no separate subscription is needed. Start for free and scale according to your needs. Details are available on our pricing page.

Test now without obligation

Request a project and plan an event

Successful Projects. Happy Clients.

A behind-the-scenes look at our corporate and client events.

AirLST and Mercedes-Benz Logo

Company-Wide Attendee Management

Since 2020, we have been at the heart of attendee management at Mercedes. Today, we manage participants for most internal meetings and events, as well as for major high-profile corporate gatherings.

15K Events
1M Attendees
5K User
Mercedes-Benz Zentrale
AirLST and HEINEKEN Logo

VIP Ticketing System

As an exclusive sponsor of the UEFA Champions League and Formula 1, Heineken distributes ticket allocations worldwide using AirLST. VIP ticketing, guest management, and check-in — for unforgettable motorsport experiences.

15.000 VIP Tickets
78 Countries
500 User
Formel 1 Rennstrecke
AirLST and Zalando Logo

Digital Acceleration Summit

Virtual events that connect — for Zalando. Three days full of digital insights, discussions, and networking. With breakout rooms, polls, livestreams — and attendee management that keeps everything running smoothly.

1.500 Attendees
80 Streams
70K Min. Streaming
Zalando Event
AirLST and Munich Airport Logo

One System for All Events

For over six years, Munich Airport has managed its attendee processes with AirLST, ensuring on-site check-in faster than at the departure gates :-)

300 Events
50.000 Attendees
25 User
Flughafen München
AirLST and Telefónica Logo

Employee Events & Conferences

For Telefónica Germany, we manage the entire attendee process for internal large-scale events — from invitations and registrations to check-in.

200+ Events/Year
45.000 Attendees
120 User
Telefónica Konferenz
AirLST and IHK Logo

Best of IHK

Masters are made with AirLST. At the IHK, graduates manage their own attendee processes — simple, efficient, and fully digital.

50+ Chambers
10.000 Graduates
100% Digital
IHK Event

AirLST Event CRM: Centralized Attendee & Guest Management

A successful event starts with clear structures and complete data. With the AirLST Event CRM, event managers have all attendee information in one central platform. From the first invitation and online registration to on-site check-in and post-event follow-up, all data is stored GDPR-compliantly on EU servers and accessible at any time. Unlike traditional CRMs like Salesforce or HubSpot, which focus on sales pipelines, AirLST Event CRM guides your guests through the entire event lifecycle. Thanks to bidirectional synchronization, all event data flows automatically back into your main CRM, keeping your database always up to date.

Centralized Attendee Management

With AirLST, you can maintain a complete overview of your guests across multiple events. Each attendee has a central profile documenting participation history, preferences, and all prior interactions. This makes it easy to identify your most loyal guests and send targeted invitations or plan VIP areas. Dynamic segmentation allows you to filter groups by industry, company size, or custom tags. Segments update automatically, ensuring you always have the right guest lists ready for every event.

Go to Invitation Management

Seamless Integration with Existing Systems

AirLST Event CRM connects effortlessly with Salesforce, HubSpot, Microsoft Dynamics, SAP, or any other CRM. Updates to contacts, guest lists, or segments are synchronized in real time, preventing data silos. Individual integrations via REST API or traditional Excel import/export are also possible, so event managers can ensure that all systems stay up to date.

GDPR-Compliant Event Management

Data privacy is a core principle of AirLST. All information is stored on EU servers, and role-based access ensures that only authorized personnel can access sensitive data. With built-in consent management, automatic deletion schedules, and a complete audit trail, the platform is GDPR-compliant by design and simplifies compliance with all data protection requirements.

Real-Time Analytics & Reporting

The AirLST Event CRM provides transparent, real-time insights into RSVP rates, attendance, and engagement metrics. Integrated dashboards support data-driven planning, enable quick decisions during events, and simplify post-event follow-up.

Learn more about Event Analytics & Reporting

AirLST Modules for Your Event

The Event CRM is part of the AirLST platform and can be combined with other modules to cover the entire event process. The Seating Module lets you create digital seating plans, manage VIP areas, and automatically sync the seating arrangement with your guest list. The Invitation Management module enables personalized mailings and automated segmentation, while the Check-in App provides real-time status updates. With the Webpage Builder, you can create event landing pages for registrations, and the Event Analytics module delivers comprehensive reports on attendees, feedback, and engagement.

Start for Free Today

Get started with AirLST Event CRM today and experience how attendee management, guest segmentation, and event tracking all work seamlessly in one system. Test the platform for free, scale as needed, and keep all your events under control — efficiently, clearly, and fully GDPR-compliant.

Book Your Free Demo Now
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